Whistleblowing Services

FSD Africa wishes to contract an organization (“Consultant”) to provide whistleblowing software services to its internal and external stakeholders. The overall objective is to provide a secure, confidential facility which stakeholders can use to raise concerns regarding any unethical activities that are not aligned with FSD Africa’s purpose, values, policies and procedures. The whistleblowing software will be a management solution that provides employees and external stakeholders with anonymous options to report issues related to fraud, harassment, theft, embezzlement, corruption, and gives FSD Africa the ability to uncover workplace unethical issues. The software may provide a hotline, a case management system alongside analytical tools to determine where misconduct is prevalent. It will have a reporting module that enables the generation of routine and ad hoc reports. This management solution should provide online or mobile platforms that enable anonymous two-way communication.