FSD Africa approved a new five-year strategy (2025-2030) in December 2024. The strategy envisages considerable organisational growth and change. FSD Africa believes it would be advantageous to appoint a consultant(s) or a consulting firm (the Consultant) to support the change process, enabling FSD Africa to design, operationalise, and institutionalise a Total Quality Management framework (TQM).

The consultant will guide the organisation to integrate quality principles into its strategy, processes, and culture, ensuring that all activities and outputs consistently meet high standards of efficiency, accountability, and stakeholder relevance.

The objective of this consultancy is to establish a practical and sustainable TQM framework that aligns with FSD Africa’s mandate, values, and operational realities. Specifically, the consultancy will aim to enhance FSD Africa’s capacity to instill a culture of quality, enabling staff to deliver outputs that consistently meet international standards of excellence.