News Type: News

FSD Network collaborations aimed at harnessing the power of the digital platform economy

Digital platforms are virtual marketplaces that connect providers of goods and services with consumers. In 2018, the i2i facility identified 277 digital
platforms, of which around 80% were of African origin
. These platforms derive revenues from facilitating interactions between providers and consumers of goods and services. Transactions are normally settled on the platform through various payment methods, such as bank cards, bank transfers, cash, mobile money and digital wallets.

A growing number of Africa-based digital platforms are starting to leverage their technology to channel financial services to their customers, therefore providing early demonstration of the ability of platforms to extend financial service reach to new or under-served individuals and small enterprises. They offer financial service providers access to customer data that enables more appropriate product design, as well as access to a range of payment solutions through which they can service these customers.

We are currently providing support to two innovative projects that leverage platform technology in collaboration with FSDs.  This support s provided by Cenfri, through our Risk, Remittances and Integrity (RRI) programme.

Addressing risks and constraints in Kenya’s housing sector

 

 

 

We have forged a partnership with FSD Kenya and iBUILD, through Cenfri to understand and address constraints to providing construction-linked financial services in Kenya.

Kenya’s housing shortage is estimated to be around two million units, with over 60% of the country’s urban population reported to be living in slums. Only 7% of Kenyans are able to access formal housing finance, such as mortgage finance. Construction workers, building suppliers and other housing industry players face various risks, ranging from injury, loss of income and breach of contract, as well as constraints such as lack of capital and fluctuations in price or consumer demand.

iBUILD is a digital platform that offers the potential to contribute to tackling some of these issues and broadening financial service delivery to the sector. It connects construction workers with people looking to build and facilitates open access to housing support services that guide individuals through housing construction and reconstruction processes.

Cenfri has signed an MOU with FSD Kenya to rtake consumer research to help build a business case for insurance companies, banks, Microfinance Institutions (MFIs), Savings and Credit Cooperatives (SACCOs) and others to offer construction-linked financial products to users of the iBUILD app in Kenya.

The consumer research will focus on three iBUILD small and medium-sized enterprise (SME) users: construction workers, contractors and building suppliers.  It will tease out the issues they face and identify how financial services could add value to their businesses, including asking the questions: How can finance add real value to small businesses and informal workers in construction?  How does their participation in a digital platform help facilitate the delivery of innovative solutions?

The ultimate objective of this research is to support the launch of a financial service (insurance, credit or savings) that is distributed through iBUILD to its customers. FSD Kenya will engage with financial service providers to understand what such a financial produccould look like.

Building the resilience of e-hailing drivers in Rwanda

Through Cenfri, Access to Finance Rwanda (AFR) and Yego – an e-hailing taxi service in Rwanda – we are collaborating to help improve the resilience of e-hailing drivers by understanding the financial service needs of Yego’s drivers.

Yego is a digital platform that was launched in Rwanda in 2018. Like Uber, it connects passengers and local drivers of cars and motorbikes (moto) through a computer or mobile device. Yego currently has around 11,000 motorcycle and 2,000 taxi drivers signed up in Rwanda and is looking to expand on the continent.

Initial scoping suggests an encouraging opportunity to offer financial services, specifically insurance, to Yego drivers, who report that they trust Yego and would be open to procuring insurance through the company. Yego is keen on partnering with insurance firms to develop products suitable to the needs of the Yego drivers.

Cenfri has signed an MoU with AFR and Yego to support this collaboration. The objective will be to build a business case for financial service providers, specifically insurers, to service tharket through digital platforms.  AFR and Cenfri will provide technical assistance to Yego in the form of consumer research and support to identifying an insurance partner, as well as during the product development process.

FSD Africa finalised a £350k commitment to the People’s Pension Trust Gh

The majority of people in Africa do not benefit from any public or employer supported pension scheme, while at the same time are living with diminishing traditional support from children. The book Saving the Next Billion from Old-age Poverty, estimates that there are 1.2 billion at risk of old-age poverty in Africa, Asia and Latin America.

This week, FSD Africa finalised a £350k commitment to the People’s Pension Trust Ghana, a subsidiary of the pension fund administrator Peoples Pension Trust, to help design and scale innovative tailor-made pension products for underserved and low-income people across Ghana.

Today, only 10% of people in Ghana have access to a pension scheme – when over 80% of the workforce is employed in the informal sector with no access to this vital safety net for later life. This initial investment will serve 500,000 Ghanaians with affordable pension services; if successful the products will be scaled to Rwanda and other countries in the region.

 As life expectancy is increasing speedily in a lot of African countries, the family size is decreasing, and urbanisation is taking place. This means that more workers in the informal economy are getting into old age poverty when they retire, because they are unable to work due either to sickness or ageing. We are therefore happy to have this support from FSD Africa to tackle head-on this issue of old-age poverty” class=”blockquote-source”>Bediako Waterberg, CEO, People’s Pension Trust Ghana

PPT aims to serve 500,000 micro-pension customers and serve 1 million customers within 10 years.  For now, the Rwanda operation will be a three-year pilot targeting 6,000 participants and 3,000 active users to test and learn in preparation for an investor fundraise and subsequent scaling.

The FSD Africa Investments will enable PPH to scale up its operations and provide innovative, technology-driven and customer-focused pension solutions to informal workers in other countries.

Through this investment FSD Africa also seeks to catalyse market system change by:

  1. Stimulating market-responsive, long-term savings through a pension fund vehicle that has the potential to reduce age-old poverty and fund assets (e.g. homes) while allowing customers to respond to short-term emergencies
  2. Introducing an innovative business model with potential for replication that leverages digital technology and a partner ecosystem to lower nsactional costs, reach highly dispersed markets, and drive consumer adoption;
  3. Expanding pension fund participation in long-term finance for developmentally important investments.

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Crowdfunding on the move: approaching P2P market regulation in East Africa

In June 2016, the crowdfunding industry in East Africa met for the first time in Nairobi, Kenya. The indaba hosted over 60 leading platforms, regulators, donors, researchers and business service providers from Kenya, Rwanda, Tanzania and Uganda. The event highlighted crowdfunding as a potential source of alternative finance in the region (summary here).

To maintain momentumFSD Africa has partnered with the Cambridge Centre for Alternative Finance and Anjarwalla and Khanna to examine the existing regulatory and policy landscape that governs debt, equity, rewards and donation-based crowdfunding activity in Kenya, Rwanda, Tanzania and Uganda.

According to Joe Huxley of FSD Africa: “Effective regulation and policy frameworks are critical. They provide the necessary rules and incentive structures to ensure the growth of crowdfunding markets in East Africa is carefully managed.”

The objectives of this work are to:

  1. Map out the existing regulatory and policy landscape for all crowdfunding models in Kenya, Rwanda, Tanzania and Uganda.
  2. Determine a list of priority areas for regulatory and policy development to support crowdfunding market development in East Africa.
  3. Identify key lessons from the regulation and policymaking of leading crowdfunding markets.

To provide relevant insights for East Africathe  regulation and policy frameworks for crowdfunding markets in South Africa, the UK, New Zealand, the USA, Malaysia and India will also be examined. In addition, the research team will also interview and seek insights from selected crowdfunding platforms, practitioners and experts internationally.

According to Kieran Garvey of the Cambridge Centre for Alternative Finance: “Throughout the project, we intended to work closely with regulators and industry practitioners in East Africa to foster common understanding of key crowdfunding risks and opportunities, and how to manage them appropriately.”

The research will be finalised and launched in September 2016.

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Further information:

To express your interest in this research or to participate, please email Kieran Garvey from the Cambridge Centre for Alternative Finance “mailto:kjg44@cam.ac.uk”>kjg44@cam.ac.uk

For further information on the crowdfunding industry, please the Cambridge Centre for Alternative Finance reports here: https://www.jbs.cam.ac.uk/faculty-research/centres/alternative-finance/publications/

Furthermore, the Africa and Middle East alternative finance benchmarking survey is currently underway. Please see further details here:

http://www.crowdfundinsider.com/2016/06/87301-cambridge-centre-alternative-finance-launches-first-industry-study-middle-east-africa/

Crowdfunding platforms in Africa & the Middle East can access the survey here: https://www.surveymonkey.co.uk/r/AltFin_MiddleEast_Africa

Africa’s long-term financing shortfall – The Banker

Our Director Mark Napier recently featured in an article by James King on The Banker.

The core problem is that African banking systems are generally funded by short-term deposits and therefore a mismatch exists between this and the long-term funding required for infrastructure, housing and small business finance

Mark Napier, Director, FSD Africa

Read the full article here or download above.

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Trust in technology to unlock Africa’s remittances potential

The small bundles of cash loved ones send home might not seem much, but their impact on lives and economies is significant. For families, these regular lifelines help pay for health, education and living expenses. And, as more and more people go abroad to work, remittances have grown to become a significant part of the sub-Saharan African economy, making up 4.3 per cent of the continent’s gross domestic product. To put this in money terms, in 2017, sub-Saharan Africa received $42 billion in foreign direct investment and $25 billion in aid, compared to $42 billion in remittances.

With most remittances being sent from the UK in cash there is a strong drive to use technology to address some of the main challenges. This makes sense, with many online remittance providers offering transparency, security and convenience at significantly lower prices.

Recent focus group research, ‘Moving Money and Mindsets’, indicated that in 2016, 90 per cent of remittances sent by the research participants from the UK were being paid in cash at an agent. Two years later, half of the participants had moved to an online remittance service. Whilst not nationally representative, the groups demonstrate that people are changing the way they send cash home.

This is encouraging. Yet, despite the pricing and efficiency benefits, there are still challenges that digital money transfer operators need to overcome such as: A lack of understanding, problems with registering for a service, scepticism about online services and a lack of personal interaction with the sender. All of these issues could be summed up by one word: Trust. Trusted cash pay-out networks, trusted brands and trusted service. It’s human nature: When you are sending your hard-earned cash – trust matters.

Many traditional cash-based services that people use to send money home are known and trusted; they are established and have a track-record of delivering. Building trust takes sustained, consistent effort over a long period of time. It means getting it right every time.

Moving people to use digital services is not purely down to the actions of money transfer services. Authorities have responsibilities too. An important step is to provide some of the basic infrastructure that is still lacking in some countries. When sending money to countries like the Democratic Republic of the Congo and Sierra Leone, people use cash as there are limited digital alternatives for receiving remittances, especially in rural areas. Most people in these countries still don’t have access to bank accounts or mobile money.

But providing basic infrastructure is not the only step: We also need to build trust in the system. A good example of how to do this is M-pesa in Kenya. Part of M-pesa’s success can be attributed to the focus on gaining the trust of consumers from day one, beginning with domestic transactions and now used for receipt of international remittances. Leveraging the Safaricom brand, training agents to provide a consistent customer experience, and ensuring there was transparency around transactions gave people confidence to try the system. Today it is hard to remember how we transacted without it.

Through investments in marketing and infrastructure, the same could be the case for online remittances. We have the tools to help make sending money home cheaper and easier, now is the time to invest in building trust to get people to use them. One approach could be identifying a group of influencers within migrant circles to communicate the benefits – convenience, safety, and cost – of using online services.

Just as M-pesa transformed the way we transact; digital tools have the potential to change the way people send money home. Building trust is mission critical when it comes to unlocking the full potential of the remittance economy. A penny saved is a penny earned, by making it cheaper to send money home we can make the impact of the penny go further.

originally published in The East African, 1 Jun 2019

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FSDA and ADB presented the long-term finance scoreboard

Today at the Africa Investment Forum, FSD Africa and the African Development Bank launched the Long-Term Finance Scoreboard, a first-of-its-kind tool designed to provide investors, policy-makers and donors with a centralised, comprehensive source of market-intelligence on the continent’s long-term finance markets.

At FSD Africa we believe that long-term finance – capital provided for over one year – is vital to driving Africa’s economic growth and development. Africa currently faces significant long-term finance gaps and we estimate that the funding gap for SMEs, infrastructure, housing and agri-business is over US $300bn per year.

The scoreboard, developed by the Africa Long-Term Finance Initiative, centralises continent-wide data on the strength of Africa’s capital markets for the first time. By bringing together a range of previously disparate sources of data, on one accessible and easy to use platform, it aims to close historic information gaps and provide investors, policy-makers and donors with the ights required to develop and deepen domestic long-term finance markets.

FSD Africa partners with African crowdfunding association to build crowdfunding ecosystem in SSA

FSD Africa is proud to announce a 2 year programme of support to  the African Crowdfunding Association (ACfA) through a £230,000 grant. This programme is a market-building project that allows FSD Africa to give industry-wide support to the development of alternative lending and capital raising platforms that help connect diverse sources of capital, both debt and equity, to early stage and growth companies.

Mark Napier, Director of FSD Africa, said: “We are excited at the level of ambition that ACfA has shown in wanting to give a serious boost to the development of the crowdfunding industry in Africa.  We need innovative approaches to SME finance in Africa. Crowdfunding has the scope to become a much bigger part of the funding landscape in Africa, linking pools of domestic and international capital to job-creating investment opportunities. ”

Kevin Allen, Chairperson at ACfA, said: “The team at ACfA is excited to start work on what is set to be a game-changer for the crowdfunding industry in Africa, and a welcome boost for early-finance in general. Thanks to support from FSD Africa, ACfA will be strengthened as a private sector-led institution committed to innovation in African capital markets. We will engage African regulators in the design of a label which will be granted by ACfA to securities-based crowdfunding platforms that fulfil requirements on investor protection, risk awareness, issuer disclosure and other criteria. This label will build trust and transparency between investors, platforms and SMEs, while creating a critical feedback loop between the industry and regulators.”

This project continues FSD Africa’s work to encourage innovation in Africa’s financial markets, especially through the use of technology-led models of distribution.  FSD Africa has actively encouraged regulators across the region to support innovation through the use of regulatory sandboxes to establish systematic communications channels between innovative service providers and regulators in the lead up to formal regulation as markets evolve. FSD believes that a strong industry association can play a critical role in helping this emerging industry gather momentum, building investor confidence by putting in place industry-led standards and encouraging innovation and competition through knowledge-sharing activities.

For more information relating to this project, contact Fundi Ngundi via fundi@fsdafrica.org or Elizabeth Howard via elizabeth@africancrowd.org.

FSD Africa completes its investment in African local currency bond fund

FSD Africa (“FSDA”) announces the completion of its £15.3 million ($20.3 million) investment in the African Local Currency Bond Fund (“ALCBF”).

Since FSDA announced its intention to invest in the fund in May this year, ALCBF has continued making good progress.

It has invested a total of approximately $10 million in four more bonds – including in Nigeria and Lesotho, extending its geographic reach and its financial support for developmentally important sectors, such as agriculture and housing.  ALCBF entered Côte d’Ivoire with a $ 3.1 million bond investment in Alios, a regional leasing company. The bond proceeds will benefit the company’s operations in Burkina Faso and Mali, demonstrating that there are opportunities for bond financing even in fragile and conflict affected markets.

ALCBF has also received funding commitments from lenders totalling $40 million – including the International Finance Corporation ($20 million), Calvert Foundation ($10 million) and the Dutch development bank,
This additional funding has enabled the fund to establish a permanent presence in West Africa, where it has now opened an office in Lagos, Nigeria.

As such, with invested capital of $40 million and a total fund size of over $100 million, ALCBF is strongly positioned to fulfil its objective of developing capital markets across Africa, by helping companies issue bonds in local currencies and by building technical capacity in the markets where those bonds are being issued.

As an equity investor in the fund, FSDA will join the Board of ALCBF.  Completion is subject to satisfaction of certain conditions precedent, expected shortly

FSD Africa completes its investment in African local currency bond fund (ALCBF)

FSD Africa announces the completion of its £15.3 million ($20.3 million) investment in the African Local Currency Bond Fund (“ALCBF”).

Since FSD Africa announced its intention to invest in the fund in May this year, ALCBF has continued making good progress.

It has invested a total of approximately $10 million in four more bonds – including in Nigeria and Lesotho, extending its geographic reach and its financial support for developmentally important sectors, such as agriculture and housing.  ALCBF entered Côte d’Ivoire with a $ 3.1 million bond investment in Alios, a regional leasing company. The bond proceeds will benefit the company’s operations in Burkina Faso and Mali, demonstrating that there are opportunities for bond financing even in fragile and conflict affected markets.

ALCBF has also received funding commitments from lenders totaling $40 million – including the International Finance Corporation ($20 million), Calvert Foundation ($10 million) and the Dutch development bank, FMO ($1s additional funding has enabled the fund to establish a permanent presence in West Africa, where it has now opened an office in Lagos, Nigeria.

As such, with invested capital of $40 million and a total fund size of over $100 million, ALCBF is strongly positioned to fulfill its objective of developing capital markets across Africa, by helping companies issue bonds in local currencies and by building technical capacity in the markets where those bonds are being issued.

As an equity investor in the fund, FSD Africa will join the Board of ALCBF.  Completion is subject to satisfaction of certain conditions precedent, expected shortly.

10th consultative forum on “scaling up agricultural index insurance in Africa: building disaster resilience of smallholder farmer

On 24 and 25 May 2017, insurance supervisory authorities, insurance practitioners, policymakers and development partners gathered in Kampala, Uganda, for the 10th Consultative Forum to discuss how to scale up agricultural index insurance for smallholder farmers. The event was co-organised by African Insurance Organisation, the International Association of Insurance Supervisors (IAIS), the Access to Insurance Initiative (A2ii) and the Microinsurance Network (MIN); and live streaming of the event was provided by FSD Africa in partnership with Cenfri under their risk, remittance and integrity (RRI) programme.

Index insurance is recognised by policymakers as an important tool to build resilience among smallholder farmers, who dominate the agricultural landscape in Africa, as it overcomes some of the traditional microinsurance insurance challenges to reaching lower-income, rural individuals.

The forum focused on the limitations of index insurance as a stand-alone solution to agricultural related risks and the move to using it as part of a broader portfolio of risk management interventions to mitigate agricultural risks and improve food security.

The potential of index-based insurance is derived from its innovative business model, which relies on parameters set by existing weather or yield data to trigger claim pay-outs, rather than indemnity payments. If effectively implemented, this can reduce moral hazard, limit adverse selection and reduce the cost of distribution, as no risk assessment is required. However, to date, index insurance has not lived up to this promise and is struggling to achieve scale. Where some scale has been achieved, government or donors have largely been involved – by subsidising premiums, providing grants to cover operational costs or forming risk-sharing agreements to cap losses.

Speakers and participants at the Consultative Forum noted several constraints to the development and implementation of index insurance, which have hindered its progress. For instance, Mr Protazio Sande from the Insurance Regulatory Authority of Uganda and Isaac Magina from Swiss Re noted the need for more available, reliable data that can be used to accurately predict risk.

The lack of appropriate data increases the likelihood that there will be a mismatch between the loss experienced by smallholder farmers from the event and the claim pay-out to the smallholder farmer triggered by the index (commonly known as “basis risk”).

If basis risk is too large, there is a lower likelihood that the smallholder farmers will receive a pay-out. Miguel Solana from the ILO’s Impact Insurance Facility has likened this to a lottery where farmers are betting on a risk they are worried they may experience. If basis risk is too large, then this creates more uncertainty and risk for farmers about whether they will be covered if an event occurs. This undermines their ability to manage the risk, in turn limiting the value of the insurance.

Further, these technical details are complicated and make an already difficult task of explaining insurance to farmers even more difficult. While these details are important for providers and regulators to understand, it is critical that we “don’t lose sight of the customer in technical details,” according to Joseph Owuor from the Insurance Regulatory Authority of Kenya, who also spoke at the event.

Index insurance also remains relatively expensive to provide, reaching as high as 12% to 20% of the insured value in some cases, averaging out at around 5% for most schemes. One of the main drivers of these costs is the upfront investment needed to:

  • Coordinate different stakeholders
  • Develop channels to effectively reach rural and low-income farmers
  • Build sufficient awareness and understanding among the target market to ensure take-up

At the same time, the lack of known market demand and the need to prove the value of the concept to farmers create uncertainty for claim pay-outs, leading to high claim ratios. These are critical obstacles to address.

Most schemes thus require donor or government support (in the form of upfront investment, subsidies or risk-sharing agreements) to get off the ground, but long-term government support and buy-in is often uncertain.

This requires many stakeholders from an array of fields to collaborate, with Peter Wrede from the World Bank likening it to an “orchestra” to make it work.

It also leaves some unanswered questions. For instance:

  • Does agricultural index insurance deliver value to clients? Under which circumstances does it do so?
  • Can certain segments of clients be more sustainably served through index insurance?

Whether these challenges are addressed, it is important to note that index insurance is only one of a range of tools that can support a broader agricultural risk management strategy. For instance, index insurance may only be viable for certain farming segments; and other segments will need other tools to help build their resilience. Further, such a strategy could also target other actors in the space with insurance, such as value chain providers like MFIs or agro-processors who extend credit to farmers.

Going forward, FSD Africa – in partnership with Cenfri – will conduct research to establish a knowledge base on how index insurance fits within a broader risk management strategy and convene the FSD network’s  Community of Practice to help market actors address challenges.

If you’re interested in learning more about the work under the FSD Africa and Cenfri partnership, please contact:

Mia Thom

Technical Director

Cenfri

miathom@cenfri.org

Twitter: @thommia

Website: cenfri.org

Juliet Munro

Director – Inclusive Finance

FSD Africa

juliet@fsdafrica.org

Twitter: @juliet_munro

Website: fsdafrica.org